All posts created by Alex
| # 9 years ago | |
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Hi Kevin, PayPal is known to block some transactions but here is what you can do: - Choose Credit & Debit card option - Fill the necessary information - On the "Payment method" screen (where you are about to enter your card's details) switch to PayPal tab and pay via PayPal This is another way to pay via PayPal that should work fine. |
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| # 9 years ago | |
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| Hi Pat, could you please send the screenshot of the blank video software and the SVG file you tried to open to support email so I could check what is wrong there? | |
| # 9 years ago | |
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Hi! Could you please advise what text you see at https://whichbrowser.net/? Could you please try to download in another browser like Chrome or Firefox? |
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| # 9 years ago | |
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Hi Angie, I can't find your email so could you please sent the transaction details to support email (support [at] tagul.com) once again? |
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| # 9 years ago | |
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Here is the list of high quality (HQ) formats available for download: - PNG (32 megabit) - SVG - EPS |
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| # 9 years ago | |
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| You can export the words list in "Download and Share" section of your word cloud by clicking on CSV button. | |
| # 9 years ago | |
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| Hi Samara, Internet Explorer 9 that you are using is not supported. Please use the latest version of Chrome or Firefox browser. | |
| # 9 years ago | |
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| You can edit the words in "Words" section without reimport. | |
| # 9 years ago | |
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| Hi! Did you click Visualize button to generate the word cloud image? | |
| # 9 years ago | |
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| Hi Mrsh1205, could you please send the font to the support email so I could check what is wrong there? | |