All posts created by Alex – Forums

# 8 years ago
Alex Key Master	Please send the image to support email (support [at] tagul.com)

# 8 years ago
Alex Key Master	Hi! Could you please try another browser like Chrome or Firefox?

# 8 years ago
Alex Key Master	Probably something is wrong with the image. Tagul supports only PNG and JPEG images. Could you please send the image to support email so I could check what is wrong with it?

# 8 years ago
Alex Key Master	Hi! Could you please elaborate what exactly problem do you have? Do you see any error? Could you please send the image to tagul support?

# 8 years ago
Alex Key Master	Ah, it seems like the site got broken. Ok, could you please advise the text you see at https://www.whatismybrowser.com/? I am interested in what browser and OS you are using.

# 8 years ago
Alex Key Master	Hi Leonard, Most likely the inner space of the state image you used is filled with white color. Tagul places words only on non-white space. Therefore to make Tagul place words into the inner space of the image you have to fill it with a non-white color. You can do it in any image editor (like MS Paint, Photoshop or GIMP).

# 8 years ago
Alex Key Master	Hi Catherine, The issue could be related to your browser thus could you please: 1) Provide the text you see at http://whichbrowser.net? 2) Try another browser like Chrome or Firefox?

# 8 years ago
Alex Key Master	Hi Maria, I guess that you are changing colors in the Edit Mode. In that mode you can select only 100 biggest words and can't select / change other small words. To accomplish what you want I suggest to do the following: 1) Save the apple shape to your computer by right clicking on the image and choosing "Save image as" 2) Open the image in any image editor (like MS Paint, Photoshop or GIMP) 3) Change the colors you want to change by filling those areas with other colors 4) Save the image 5) Upload the image to the Shapes list by clicking on the first tile in Shapes section 6) Visualize your word cloud Hope this helps!

# 8 years ago

Alex

Key Master

Hi Maria, I guess that you are changing colors in the Edit Mode. In that mode you can select only 100 biggest words and can't select / change other small words.

To accomplish what you want I suggest to do the following:

1) Save the apple shape to your computer by right clicking on the image and choosing "Save image as"
2) Open the image in any image editor (like MS Paint, Photoshop or GIMP)
3) Change the colors you want to change by filling those areas with other colors
4) Save the image
5) Upload the image to the Shapes list by clicking on the first tile in Shapes section
6) Visualize your word cloud

Hope this helps!

# 8 years ago
Alex Key Master	Could you please send to support email the file you downloaded and tried to print? What paper size did you print on?

# 8 years ago
Alex Key Master	Hi Alexa. I've extended the limit till 100. Hope it helps.