# 8 years ago | |
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Verity303 Could you please send to the support email the image you printed? |
# 8 years ago | |
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Hi Moggers11, we've just released the fix for this. Could you please reload your word cloud and try again? |
# 8 years ago | |
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Could you please save the cloud with the "Family" shape that is thin and advise its name so I could have a look? |
# 8 years ago | |
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Roberta Please read this FAQ entry regarding your concern. |
# 8 years ago | |
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There is no limit on the number of revisions you can make/send. Could you please try again? |
# 8 years ago | |
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What error do you see? Could you please try to purchase in another browser like Chrome or Firefox? |
# 8 years ago | |
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Roberta, you should have inputted each word / phrase only once in the Words section and assigned the appropriate size to the corresponding column. To remove the repetition choose "Keep as is (don't repeat words)" option in the "Layout" section. To help you out I did all the above changes to your word cloud. |
# 8 years ago | |
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Hi Margaret, you can upload any graphic / image / picture and use it as your word cloud shape by clicking on the first tile in the "All" category in the "Shapes" section. |
# 8 years ago | |
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Hi Roberta, could you please save your word cloud and advise its name so I could check what is wrong there? |
# 8 years ago | |
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We just released the fix for the issue. Could you please reload the page and try again? |