All posts created by Alex

9 years ago
But I am unsure how to construct the "shape" so this will work
Open any image editor and write your word / phrase in black on the white background. Please make sure you use a bold font. Then save it as PNG or JPEG image and upload to your word cloud's shapes list by clicking on the first tile in the "All" category in the "Shapes" section.
Edited 02 Sep, 2016 18:38
9 years ago
vbotham Could you please send the below to the support email?
1) The text you see at http://whichbrowser.net
2) The image you tried to upload

I'll look into the problem.
9 years ago
Verity303 Could you please send to the support email the image you printed?
9 years ago
Hi Moggers11, we've just released the fix for this. Could you please reload your word cloud and try again?
9 years ago
Could you please save the cloud with the "Family" shape that is thin and advise its name so I could have a look?
9 years ago
Roberta
Please read this FAQ entry regarding your concern.
9 years ago
There is no limit on the number of revisions you can make/send. Could you please try again?
9 years ago
What error do you see? Could you please try to purchase in another browser like Chrome or Firefox?
9 years ago
Roberta, you should have inputted each word / phrase only once in the Words section and assigned the appropriate size to the corresponding column. To remove the repetition choose "Keep as is (don't repeat words)" option in the "Layout" section.

To help you out I did all the above changes to your word cloud.
9 years ago
Hi Margaret, you can upload any graphic / image / picture and use it as your word cloud shape by clicking on the first tile in the "All" category in the "Shapes" section.