Cant Download Any Files Other Than SQ PNG

8 years ago
Trying to download the higher quality png files ive tried them all but keeps saying downloading then after a few minutes says cant download file, any help
8 years ago
Hi!

As far as I can see your payment has been processed and should be able to download images in HQ format.
Could you please elaborate what HQ icon did you click and what happened next?
8 years ago
A dialog box appears saying downloading at the top with nothing inside. It stays this way for around 5 minutes then changes to the text saying cant download file

Ive tried all the download links and they wont work for me apart from the Standard Quality ones.
Edited 01 May, 2016 18:49
8 years ago
What browser did you use? Could you please try Chrome or Firefox?
8 years ago
I thought about that so download Chrome and Firefox already, I was using Microsoft Edge to start with.

After downloading ive retried and still nothing.
8 years ago
So actually HQ downloads doesn't work for you in any browser, right? Could you please advise the cloud name you try to download?

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