Clouds wont load

10 years ago

None of my clouds load all I get is a blank white space, even tried updating my flash and it's still now working.

Any advice?

10 years ago

1) You need to ensure you have flash player version 11.1 at least. You can find your player version by following this link
2) If your flash version is OK then please try pressing ctrl-f5 on your cloud screen (which is blank white space) to clear browser cache
3) Please try another browser (e.g. google chrome)

Please let me know if nothing of above helps you.

10 years ago

I still can't get my clouds to load. I even changed my browser. It worked for me Friday. Any suggestions??????

10 years ago

@TRISHEDINGTON do you see any error? If yes please send me the screenshot.

Have you checked your flash version? Is it above 11.1?

10 years ago

Hi Alex, my clouds are loading fine now thanks for the reply and thanks for such a great word tool!

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