Adding my own font

10 years ago
Hi, I'm trying to add my own font. I'm pretty sure I've added it ok before to a different cloud but I keep getting an error message.
Message is : Type error:g is undefined.

It is a .ttf so in theory I think it should work.
Appreciate some help please.
Thanks
10 years ago
Yes, I'm having trouble with adding a font too and I keep receiving the error message.

I'm also having problems with "Use size column from word table". I select it and it just adds a couple of random words to my design.
Edited 14 Feb, 2016 21:22
10 years ago
I had that trouble too but kept changing the settings and got it back to how I wanted it eventually. Hopefully we'll get it sorted out soon, Mrsh1205 :-)
10 years ago
I'm also having problems with "Use size column from word table". I select it and it just adds a couple of random words to my design.
It has been just fixed. Could you please try again?

I'm having trouble with adding a font too and I keep receiving the error message.
Could you please send the font to support email so I could see what is wrong there?
10 years ago
Email sent to support :-)
10 years ago
The issue has been just fixed. Could you please reload your word cloud and try again?
10 years ago
Working now, thank you for the quick fix.smile
10 years ago
I'm still not able to add fonts of my own. Not just one particular one but all of them.
10 years ago
Mrsh1205, could you please send a font you can't add to support email and advise what error you see when you try to add a font?

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