Adding my own font

8 years ago
Hi, I'm trying to add my own font. I'm pretty sure I've added it ok before to a different cloud but I keep getting an error message.
Message is : Type error:g is undefined.

It is a .ttf so in theory I think it should work.
Appreciate some help please.
Thanks
8 years ago
Yes, I'm having trouble with adding a font too and I keep receiving the error message.

I'm also having problems with "Use size column from word table". I select it and it just adds a couple of random words to my design.
Edited 14 Feb, 2016 21:22
8 years ago
I had that trouble too but kept changing the settings and got it back to how I wanted it eventually. Hopefully we'll get it sorted out soon, Mrsh1205 :-)
8 years ago
I'm also having problems with "Use size column from word table". I select it and it just adds a couple of random words to my design.
It has been just fixed. Could you please try again?

I'm having trouble with adding a font too and I keep receiving the error message.
Could you please send the font to support email so I could see what is wrong there?
8 years ago
Email sent to support :-)
8 years ago
The issue has been just fixed. Could you please reload your word cloud and try again?
8 years ago
Working now, thank you for the quick fix.smile
8 years ago
I'm still not able to add fonts of my own. Not just one particular one but all of them.
8 years ago
Mrsh1205, could you please send a font you can't add to support email and advise what error you see when you try to add a font?

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