# 8 years ago | |
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Hi, I'm trying to add my own font. I'm pretty sure I've added it ok before to a different cloud but I keep getting an error message. Message is : Type error:g is undefined. It is a .ttf so in theory I think it should work. Appreciate some help please. Thanks |
# 8 years ago | |
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Yes, I'm having trouble with adding a font too and I keep receiving the error message. I'm also having problems with "Use size column from word table". I select it and it just adds a couple of random words to my design. |
# 8 years ago | |
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I had that trouble too but kept changing the settings and got it back to how I wanted it eventually. Hopefully we'll get it sorted out soon, Mrsh1205 :-) |
# 8 years ago | |
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I'm also having problems with "Use size column from word table". I select it and it just adds a couple of random words to my design.It has been just fixed. Could you please try again? I'm having trouble with adding a font too and I keep receiving the error message.Could you please send the font to support email so I could see what is wrong there? |
# 8 years ago | |
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Email sent to support :-) |
# 8 years ago | |
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The issue has been just fixed. Could you please reload your word cloud and try again? |
# 8 years ago | |
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Working now, thank you for the quick fix. |
# 8 years ago | |
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I'm still not able to add fonts of my own. Not just one particular one but all of them. |
# 8 years ago | |
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Mrsh1205, could you please send a font you can't add to support email and advise what error you see when you try to add a font? |