Word is being duplicated when repositioned in editing mode

10 years ago

Hi Alex, I am trying to reposition a word in edit mode. I have done this many times before without any problems. At the moment though when I reposition the word it is duplicated and therefore I am left with the word appearing twice, once where I want it and once where I have moved it from. I can not delete it? Please help :)

10 years ago

Hi, could you please save that cloud and advise its name so I could see what is wrong?

Also please advise which word is duplicated.

10 years ago

Hi Alex,thank you for getting back to me. I managed to sort it out after a lot of tweeking. It may have been happening because I wasn't clearing the selection. If it happens again I will let you know and save and provide you with the cloud name so you can have a look :)

10 years ago

Hi, I think this issue is still happening. Has anyone else had any trouble with this? I have one large word in the centre of my design that I don't want repeated. When I edit the position of the word and visualise, it is repeated directly below! I never had this problem until a couple of days ago.

10 years ago

Yep, it's still happening for sure! Taking forever to get words how I need them because I can't use the Edit function anymore. Helllp!

10 years ago

Macygray1,

could you please advise the cloud name and the word you don't want repeated and I'll check what is wrong?

10 years ago

Hi, an example cloud is - 1765 - Fisher Heart.

If I go in to Edit mode and move or re-size the word 'Mr & Mrs' (top left), then the middle word 'Fisher' becomes very small. If I then make Fisher bigger, it is repeated below.

Thanks!

10 years ago

Hi Macygray1,

thank you for the provided info.
I've traced the defect and fixed it.
Could you please try again?

Best regards,
Alex

10 years ago

Hi Alex,

That seems to have fixed it - thank you! That will save me so much time.

Thanks for sorting it so quickly.

Kirsty

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