All posts created by Alex – Forums

# 8 years ago
Alex Key Master	Hi! I recommend you to try to make the parent container "fixed", but not the word cloud itself.

# 8 years ago
Alex Key Master	Jen.Dubreuil, please contact support for a refund. Unfortunately there is nothing we can do from Tagul side to make it work with Cricut Design Space. I suggest you to contact them asking why it doesn't work with valid SVG files.

# 8 years ago
Alex Key Master	Hi, if you download in 32MP PNG format then you can print it with 200 DPI quality on A1 paper size, which is not bad. To get better quality (more DPI) download in SVG / EPS formats.

# 8 years ago
Alex Key Master	Could you please advise what exactly you do and what exactly prevents you from changing a color? Ideally could you please record a small video using your smartphone and send it to support email? Edited 13 Mar, 2017 07:29

# 8 years ago
Alex Key Master	You can't make an individual letter bold. But you can choose a bold font for a particular word in the Words section.

# 8 years ago
Alex Key Master	MACY1969 Is this a feature you might still add in the future or not ? We've just deployed a new version that enables the words amount parameter interactivity back, but still preserves the old visualizing behavior. Hope it works fine for everyone now. Please let me know if it doesn't.

# 8 years ago
Alex Key Master	OK. Due to numerous complaints the new "words amount auto" feature was disabled and the old behavior restored. Please reload your word cloud page and it should work exactly as before.

# 8 years ago
Alex Key Master	davfin Regarding freezes and slowness. Your computer specs are more than enough to work with Tagul. It should be quick to visualize a word cloud. I suggest you to reboot your PC and watch the free RAM. Most likely some other application is consuming RAM thus slowing down your browser. Also you can try to visualize from your smartphone for example to make sure that it works fine.

# 8 years ago
Alex Key Master	MACY1969 Hi Alex, any developments on my issue ? Auto option indeed now adds more words than before. It was done intentionally because it is the default option that allows to fill a shape better. I recommend you to explicitly specify the amount of words in the templates you use often to avoid discrepancies related to the automatic option. davfin Forgot to mention as soon as you touch the define amount of words slider it automatically spins the visualizer That's a new feature added a week ago davfin and Alex, I also have a few templates that are not creating complete shapes too We've just shipped a new version that hopefully fix the issue. If it doesn't I appreciate if you provide the names of the templates so I could have a look. Edited 08 Mar, 2017 17:15

# 8 years ago

Alex

Key Master

MACY1969

Hi Alex, any developments on my issue ?

Auto option indeed now adds more words than before. It was done intentionally because it is the default option that allows to fill a shape better. I recommend you to explicitly specify the amount of words in the templates you use often to avoid discrepancies related to the automatic option.

davfin

Forgot to mention as soon as you touch the define amount of words slider it automatically spins the visualizer

That's a new feature added a week ago

davfin and Alex, I also have a few templates that are not creating complete shapes too

We've just shipped a new version that hopefully fix the issue. If it doesn't I appreciate if you provide the names of the templates so I could have a look.

Edited 08 Mar, 2017 17:15

# 8 years ago
Alex Key Master	davfin Did not keep the poor shapes as they are no good If you don't keep the poor shapes it is impossible to figure out what exactly causes the problem. I appreciate if you save the word cloud with a poor shape and advise its name, so I could fix it.