All posts created by Alex

7 years ago
Please read this FAQ entry that answers your question.
7 years ago
Thank you very much for the feedback!
7 years ago
Hi Cori, 32MP PNG or JPEG would be the best in your case.
7 years ago
In the edit mode you can lock any word to preserve its position and size during the visualization. The lock clears after you change a word or a shape. If it doesn't work please contact support and advise what exactly you do and what you see to allow us to help you.
7 years ago
Please contact support and advise the username you want to use.
7 years ago
Is the rectangle white? Could you please send the rectangle image to the support email so I could check what is wrong there?
7 years ago
I suggest you to copy and paste here the emojis from emoji.code website and we'll try to add them. We've changed the emojis provider therefore not all the icons are available now.
7 years ago
What exactly emojis are you missing?
7 years ago
Hi Macy1969, thank you for the example. The fix has been just released. Please reload your word art, re-visualize, 'favorite' word will become not selected, select it and resize / move as intended, re-visualize again and it still be selectable. You shouln't face the issue with other words.
7 years ago
Hi Sharon, thanks for letting know. We've updated the emojis and created the dedicated page for the codes.