All posts created by Alex

# 6 years ago
Alex Key Master	Hi! Please send the files you downloaded to the support so I could check what is wrong there.

# 6 years ago
Alex Key Master	Hi! By default the background of your word art image consists of 2 things: 1) The rectangular background (which is white by default). You can remove it by clicking on the "make transparent" button in the style section 2) The background shape image. You can remove it by setting the "background image" slider to zero in the style section. Please take into account that you won't be charged for downloading the same HQ image with different style options. Edited 02 Sep, 2019 04:42

# 6 years ago

Alex

Key Master

Hi! By default the background of your word art image consists of 2 things:
1) The rectangular background (which is white by default). You can remove it by clicking on the "make transparent" button in the style section
2) The background shape image. You can remove it by setting the "background image" slider to zero in the style section.

Please take into account that you won't be charged for downloading the same HQ image with different style options.

Edited 02 Sep, 2019 04:42

# 6 years ago
Alex Key Master	Unfortunately downloads don't work on mobile iOS devices at the moment. I suggest you to use another device for downloading. Sorry for the inconvenience caused.

# 6 years ago
Alex Key Master	Hi Willowstar, you need to create such an image yourself in an image editor and then add it to the shapes section by clicking on the "add image" button

# 6 years ago
Alex Key Master	Hi Leanne. Here is how you can do that. Change "Kelly and Sam" text (let's say to "John and Mary" ) in the words section and visualize. Then you will notice that "Kelly and Sam" text disappeared and "John and Mary" appeared at the center. Then move "John and Mary" to the bottom (where you want it to be) and visualize again. Repeat the same steps for the "13th October 2018" text. Edited 02 Aug, 2019 14:34

# 6 years ago

Alex

Key Master

Hi Leanne. Here is how you can do that. Change "Kelly and Sam" text (let's say to "John and Mary" ) in the words section and visualize. Then you will notice that "Kelly and Sam" text disappeared and "John and Mary" appeared at the center. Then move "John and Mary" to the bottom (where you want it to be) and visualize again. Repeat the same steps for the "13th October 2018" text.

Edited 02 Aug, 2019 14:34

# 6 years ago
Alex Key Master	Hi, You can create a folder by clicking on the "+" button next to the Folders label and then drag and drop your word art into it. Also you can select your word art and use folders button on the above panel to move it to a folder.

# 6 years ago
Alex Key Master	Hi, could you please send the url where you embeded your word cloud art to the support so I could check what is wrong there?

# 6 years ago
Alex Key Master	Hi, you cannot edit small words in the Edit mode. Therefore you have 2 options: 1) Edit the color in the words table, but it will assign the color you chose for all copies of that word 2) Download your word art image in SVG or PDF format and edit the color in a vector image editor like Inkscape or Adobe Illustrator

# 6 years ago
Alex Key Master	Here is how it works. First time when you open the color picker you won't see any difference. But once you set a color to a word and open the color picker again, you will see the recently used colors section. It works only for words in both words table and the edit mode. It doesn't work in the Style section yet. Edited 30 Jun, 2019 19:24

# 6 years ago
Alex Key Master	Hi Tracy, the new release has been just released that automatically stores recently used colors and allows you to choose them again. Please let me know what you think.