All posts created by Alex – Forums

# 5 years ago
Alex Key Master	Hi Joda25, could you please contact support elaborating what you do and what error it shows?

# 5 years ago
Alex Key Master	Hi! Could you please send a screenshot of the error to the support?

# 5 years ago
Alex Key Master	Hi! Here is what you can do to order directly from Zazzle UK: 1. Create a Zazzle account. Then login in both Zazzle.com and Zazzle.co.uk 2. Click the "Order" button in the word art creator 3. You will be redirected to Zazzle.com. Navigate to WordArt store at Zazzle.co.uk 4. Choose your product there. Don't mind that you see the "Your image here" text or grey box instead of your actual image 5. When the product is opened click the "Customize" under "Designed for you" text on the right 6. Switch to "Images" on the left menu and choose the word art image you created 7. Complete the customization and make the order Edited 15 Sep, 2019 05:37

# 5 years ago

Alex

Key Master

Hi! Here is what you can do to order directly from Zazzle UK:
1. Create a Zazzle account. Then login in both Zazzle.com and Zazzle.co.uk
2. Click the "Order" button in the word art creator
3. You will be redirected to Zazzle.com. Navigate to WordArt store at Zazzle.co.uk
4. Choose your product there. Don't mind that you see the "Your image here" text or grey box instead of your actual image
5. When the product is opened click the "Customize" under "Designed for you" text on the right
6. Switch to "Images" on the left menu and choose the word art image you created
7. Complete the customization and make the order

Edited 15 Sep, 2019 05:37

# 5 years ago
Alex Key Master	Hi! Please send the files you downloaded to the support so I could check what is wrong there.

# 5 years ago
Alex Key Master	Hi! By default the background of your word art image consists of 2 things: 1) The rectangular background (which is white by default). You can remove it by clicking on the "make transparent" button in the style section 2) The background shape image. You can remove it by setting the "background image" slider to zero in the style section. Please take into account that you won't be charged for downloading the same HQ image with different style options. Edited 02 Sep, 2019 04:42

# 5 years ago

Alex

Key Master

Hi! By default the background of your word art image consists of 2 things:
1) The rectangular background (which is white by default). You can remove it by clicking on the "make transparent" button in the style section
2) The background shape image. You can remove it by setting the "background image" slider to zero in the style section.

Please take into account that you won't be charged for downloading the same HQ image with different style options.

Edited 02 Sep, 2019 04:42

# 5 years ago
Alex Key Master	Unfortunately downloads don't work on mobile iOS devices at the moment. I suggest you to use another device for downloading. Sorry for the inconvenience caused.

# 5 years ago
Alex Key Master	Hi Willowstar, you need to create such an image yourself in an image editor and then add it to the shapes section by clicking on the "add image" button

# 5 years ago
Alex Key Master	Hi Leanne. Here is how you can do that. Change "Kelly and Sam" text (let's say to "John and Mary" ) in the words section and visualize. Then you will notice that "Kelly and Sam" text disappeared and "John and Mary" appeared at the center. Then move "John and Mary" to the bottom (where you want it to be) and visualize again. Repeat the same steps for the "13th October 2018" text. Edited 02 Aug, 2019 14:34

# 5 years ago

Alex

Key Master

Hi Leanne. Here is how you can do that. Change "Kelly and Sam" text (let's say to "John and Mary" ) in the words section and visualize. Then you will notice that "Kelly and Sam" text disappeared and "John and Mary" appeared at the center. Then move "John and Mary" to the bottom (where you want it to be) and visualize again. Repeat the same steps for the "13th October 2018" text.

Edited 02 Aug, 2019 14:34

# 5 years ago
Alex Key Master	Hi, You can create a folder by clicking on the "+" button next to the Folders label and then drag and drop your word art into it. Also you can select your word art and use folders button on the above panel to move it to a folder.

# 5 years ago
Alex Key Master	Hi, could you please send the url where you embeded your word cloud art to the support so I could check what is wrong there?