All posts created by Alex

5 years ago
By default only position and size of a word is locked. If you need to lock a color you can choose it in the words section or manually set it in the edit mode.
5 years ago
Hi Christfemi! Yes, that's how it works. If you want to keep your layout I suggest you to switch to the edit mode and lock main words. Locked words will preserve their position and size between visualizations.
5 years ago
Hi! You cannot upload a shape (rectangle) image that is 3.5 x 9.125in because you upload a digital image and it is measured in pixels, not inches. It is also true for images you download. In other words you will download a digital image with some resolution in pixels that can be printed on a paper measured in inches. You can customize your image resolution using the "Custom" option from the download menu.
5 years ago
I am not aware of such code snippets. You can embed your word art on a web page using the embedding code from the Share menu, but not on a slide.
5 years ago
Hi Sujith, the animation works only in Internet browsers (Edge, Chrome, Firefox, Safari, etc.). Therefore there is no way to make it work in PowerPoint presentation unfortunately.
5 years ago
Hi!

I changed my downloaded word cloud to a transparent background and some of the words disappeared. How can I have a transparent background without some of the words disappearing?
Words don't disappear when you make the background transparent, but some words may be less visible. You can try to set the "Color emphasis" parameter to zero in the Style section to make small words more visible.

Can I change the colors of my words without having to use one of my downloads?
You can make any changes in the Style section and download your word art image again without being charged. Please make sure you don't visualize your word art as otherwise you will be charged for downloading again in HQ .
5 years ago
Hi Joda25, could you please contact support elaborating what you do and what error it shows?
5 years ago
Hi! Could you please send a screenshot of the error to the support?
5 years ago
Hi! Here is what you can do to order directly from Zazzle UK:
1. Create a Zazzle account. Then login in both Zazzle.com and Zazzle.co.uk
2. Click the "Order" button in the word art creator
3. You will be redirected to Zazzle.com. Navigate to WordArt store at Zazzle.co.uk
4. Choose your product there. Don't mind that you see the "Your image here" text or grey box instead of your actual image
5. When the product is opened click the "Customize" under "Designed for you" text on the right
6. Switch to "Images" on the left menu and choose the word art image you created
7. Complete the customization and make the order
Edited 15 Sep, 2019 05:37
5 years ago
Hi! Please send the files you downloaded to the support so I could check what is wrong there.