All posts created by Alex

11 years ago

JanL27, the generator should take custom shape colours by default. If it is not please make sure you have "Custom shape colors" checkbox enabled in "Colors and Animations" section.

11 years ago

It seems that something is wrong with your flash. Could you please ensure you have 11 version of flash plugin installed. You can verify your flash version here.

11 years ago

@shalondajay. If under "stand out" you mean bigger than just increase the weight (second column in Tags source -> Table section) of the names you wan to "stand out". Please let me know if it works for you or not.

11 years ago

Hi Beckym! Did you click visualized after changing tag link pattern?

11 years ago

What operating system (Windows XP/7/Vista/8, Mac OS X, etc.) are you using? What browser? Could you please try another browser (firefox or chrome)?

11 years ago

@Charlie. Try saving your PNG in higher resolution (by adjusting width/height properties) and then convert it to JPEG. When converting please make sure you select the highest quality parameters (usually it is a number that should be 90-100)

11 years ago

Could someone send me (see support email at the bottom of this page) a screenshot with error (or other troubles) when you can't save your cloud? I've tested the functionality in Linux/Windows/Mac and it works well in all my environments.

11 years ago

What is the query about? What is wrong with changing size of clouds?

11 years ago

You need to find christmas tree image on the internet, download it to your computer and then select it as your custom shape image.

You can find the image I used here.

11 years ago

Thank you for your suggestion. Will think about implementing it.