All posts created by Alex

10 years ago

Unfortunately it is not possible due to font license

10 years ago

PayPal account is now back!
Sorry for the inconvenience!

10 years ago

Dear everyone,

PayPal suddenly limited my account until additional verification is done. I've sent all the required info to PayPal and waiting for PayPal to remove the limitation.

It shouldn't take much time. I expect PayPal account to be back till Monday.

In the meantime if you urgently need to upgrade to Premium to export your cloud in HiRes PNG or EPS format then send the following info to support email:

- username or email
- cloud names to be exported
- which format (PNG 4MP, PNG 16MP, EPS or SVG)

I'll send the files back.

Once PayPal account is back you will upgrade or renew Premium subscription.

Sorry for the inconvenience caused.

10 years ago

Your biggest words don't stand out because they are too long and cannot be larger (otherwise they won't fit into the shape). I suggest you using another font for those words like Headline One in Words section. And make sure you put angle to zero for both words as it will produce better results.

If you buy Premium you will be able to export your cloud in HiRes PNG or EPS format to be printed anywhere else in maximum quality possible.

10 years ago

The bigger a word's size (second column in Words section) the bigger it will appear in cloud. Thus increase size value for those words that you want to make bigger.

The simpliest way to print your cloud on a t-shirt is to click on "Print it on a postcard, t-shirt, mug and more" button below your cloud image.

10 years ago

Dear Philip,

it is a temporary issue with PayPal account that is going to be solved soon.

I suggest you try again tonight or tomorrow.

Sorry for the inconvenience caused!

10 years ago

Go to Grab and Share section and click on PNG icon with desired quality to save it to your computer.

10 years ago

Vector files contain only text outlines.
But in a vector program you will be able to edit those outlines, e.g. delete or add some. But it won't be easy for example to change a word's font because word with new font should be placed exactly on the same place where word with old font was.

The best thing you can do is to try it yourself to understand whether EPS will work for you or not. I've uploaded sample EPS file created by Tagul cloud generator so you can test it.

10 years ago

Madhatter, could you please:
- open any cloud that freezing at "loading" stage in Firefox
- click right mouse button
- choose inspect element
- in the appeared tab click "Console" header
- send the screenshot of the whole browser window to support email

This will help me understand what is the root cause of freezing in Firefox

10 years ago

There is no way to do it.
But you can create a list of words in Excel and duplicate manually the ones you want. Then import the list into Words section and remove automatic duplication in Layout section.