All posts created by Alex

# 3 years ago
Alex Key Master	Hi Mrsh1205, there was a technical error while processing your payment. I've processed it manually and now you can download your HQ images. Sorry for the inconvenience caused.

# 3 years ago
Alex Key Master	Hello Darryl, could you please send the image you uploaded and a screenshot demonstrating the problem to the support? Edited 15 Dec, 2021 06:49

# 3 years ago
Alex Key Master	You can select and resize only 100 biggest words, not the small ones unfortunately. You cannot select multiple words at once.

# 3 years ago
Alex Key Master	You can add only 1 word to the words table. If you wish to create a wordart in the shape of a word then click on the "add text" button in the shapes section.

# 3 years ago
Alex Key Master	Hi, there was a technical delay in processing payments by Paddle (our authorized reseller). Now your payment has been processed and you can download your HQ image. Sorry for the inconvenience caused.

# 3 years ago
Alex Key Master	Hi there! It looks like there were some delays in payments processing by Paddle which is our authorized reseller. Now your payment has been processed and you can download your HQ image. Also I've sent it via email for your convenience.

# 3 years ago
Alex Key Master	You can add singular words directly into the words table

# 3 years ago
Alex Key Master	Hi Mvhigh123, Once your word artwork is finished you have 2 options: 1) Purchase one of HQ packs, download your word art image in a HQ format and print it in your local printing shop. 2) Click the order button and order a print from WordArt.com shop powered by Zazzle.com. In this case you don't need to purchase a HQ pack Also what do I save it as if I want a good quality 24x 30 picture HQ PNG or JPEG will be fine

# 3 years ago

Alex

Key Master

Hi Mvhigh123,

Once your word artwork is finished you have 2 options:
1) Purchase one of HQ packs, download your word art image in a HQ format and print it in your local printing shop.
2) Click the order button and order a print from WordArt.com shop powered by Zazzle.com. In this case you don't need to purchase a HQ pack

Also what do I save it as if I want a good quality 24x 30 picture

HQ PNG or JPEG will be fine

# 3 years ago
Alex Key Master	You cannot do that unfortunately. You can try separating your shape image into 2 parts and making 2 separate word artworks with different set of words. Then combine them into 1 in an image editor.

# 3 years ago
Alex Key Master	Hi, there were some changes that I've just reverted, therefore the problem should be gone now. Could you please try again?