All posts created by Alex

9 years ago

You can try to choose Debit/Credit card option and in the last screen select PayPal tab. That is another way to pay via PayPal.

9 years ago

Bill,

if you need rectangle shape with 1172 px X 462 dimensions here is what you can do:

1) Calculate aspect ration which is 1172 / 462 = 2.54
2) Choose square shape and click on the gear at the bottom right corner of the shape
3) Set aspect ratio to 2.54 and click OK
4) Visualize your cloud
5) Export it in PNG format
6) Downscale to 1172 x 462 dimensions if needed

9 years ago

To print your cloud export it as PNG in Grab and Share section and then print it as any other image/picture.

Unfortunately I cannot help you on how to print it using your particular printer as I am not aware about the software you use for printing. I suggest you googling for that information or address it to your printer manufacturer for clarifications.

9 years ago

I've replied to you by email

9 years ago

Hi,

could you please:

1) Elaborate what is happening when you try to download 32MP PNG image
2) Send to support the text you see at http://whichbrowser.net page
?

9 years ago

To answer your question confidently I need to look at the image you saved. Could you please send it to support email?

9 years ago

When you premium membership expires all your clouds and data will be in place. Just premium features won't be accessible any more.

9 years ago

Hi, it is your printing software that controls how files are printed. I suggest you to look for printing options that controls image placement (something like resize to fit a page).

Also you may try exporting your cloud as PNG image and try to print it.

9 years ago

Hi Joanne,

export your cloud as PNG image and then print it as any other image/picture. Then your printing software should allow you to choose fit page option.

9 years ago

Please read this FAQ entry. In your case aspect ratio is 22 / 9 = 2.44