All posts created by Alex
| # 9 years ago | |
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| Rachael.Elizabeth.Gorse, could you please reload your word cloud and try to save it again? | |
| # 9 years ago | |
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| carolyn.cornell.garrood, I've checked the word cloud and it worked fine. Could you please try another browser like Chrome or Firefox? | |
| # 9 years ago | |
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| chompash Could you please send to support email the screenshot illustrating the problem? | |
| # 9 years ago | |
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| Rachael.Elizabeth.Gorse, could you please advise what happens when you try to save your word cloud? Do you see any error? | |
| # 9 years ago | |
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| jae222, when you see the error could you please click OK, save the word cloud and advise its name, so I could check what is wrong there? | |
| # 9 years ago | |
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| Hi Louise74, there is the "shape transparency" slider in the "Colors and Animations" section that controls the background silhouette intensity. Move the slider to the most left position to remove the background silhouette completely. | |
| # 9 years ago | |
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|
1) All the words are in place in the visualized image 2) It is important to have 600x600 px resolution and more for your shape image. After that there is no difference as Tagul downsizes the image to 600x600 px. Regarding the font. You can use any font you like that supports Cyrillic characters. Also you can add your own font by clicking on the first row in the Fonts section. |
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| # 9 years ago | |
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| I've created 3 word clouds in your account according to the different rating values you provided. BTW next time you need to import more than 999 words, you can open your browser console (F12) and type TAGS_MAX_AMOUNT = 5000 command and then do the import. | |
| # 9 years ago | |
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| Now there is another problem. The encoding seems to be wrong as I can't read the russian names. Which encoding is used in the text? | |