Terms and Conditions - Unlimited Downloads subscription?
| # 7 years ago | |
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Hi, I have sent loads of messages about this but not had a reply. In your terms and conditions, it states 'Licensee may produce no more than 100 physical reproductions (such as books, magazines, advertising posters, packaging, mugs, t-shirts, postcards, etc.) of the Licensed Material' So does apply to your unlimited plan or just your image packs? Can you please clarify before I make the purchase? |
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| # 7 years ago | |
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With every HQ download you get the commercial license that allows you to physically reproduce your word art image 100 times and no more. If you download a same image again you will get the same license with no more than 100 physical reproductions which doesn't sum up to 200. On limited HQ downloads packs you won't be charged again for obtaining the same image and license. If you change your word art a little and then download it, legally you will have another image and another license with up to 100 physical reproductions. And on limited packages you will be charged for the additional download. On unlimited packages theoretically you can make the last step many times, but I recommend you to contact the support and purchase the extended commercial license with the amount of physical reproductions you need. |
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| # 7 years ago | |
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Thank you for you reply Alex. Yes, we have already tried contacting support via multiple channels with no response. Really confused by this to be honest, you have a 100 downloads for $99.99 but then limiting the UNLIMITED offer ($299.99) to a limit of 100 creations. We produce 1000's prints a year (mainly single productions) can you please advise if you have an option that would be suitable for us? Thank you. |
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| # 7 years ago | |
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It seems like a misunderstanding. You cannot produce more than 100 physical reproductions of one word art image. But with 100 HQ downloads you can create 100 different word art images and make 100 physical reproductions of each, which leads to 10 thousand reproductions in total. With the unlimited package you can make as many word art images as you want and make up to 100 physical reproductions of each, but with no total limit. |
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