Overlapping words

7 years ago
Hi there
On certain prints, not every time, every now and again I am noticing that there are 2-4 words in one place overlapping each other.
I can fix this by re-generating but sometimes I print not noticing until it is printed.
I have checked my settings and I am using the same settings as I always do and never had this before.
I have a photo to show if needed
Thank you
7 years ago
Please save the word art with the overlapping words and advise its name so I could check what is wrong there
7 years ago
Hi there
It is doing it quite often now and its very annoying. I have saved one where it seems to have happened on 3 occasions on the word art.
I have saved and called it 'overlapping words'
Thank you
7 years ago
Hi Alex,
Have you managed to look into this at all?

Many thanks
7 years ago
We recently deployed a new version. I've just tried to visualize the word art and the overlapping is gone. Could you please try to visualize now?
7 years ago
The overlapping does go if you re visualise but it is still happening on new word clouds I create - not everyone but at least 1 in 5. I then have to revisualise to get rid of it.
7 years ago
I've visualized the word art about 20 times and didn't notice any overlapping. Could you please advise what text you see at https://whichbrowser.net, so I could test it in similar environment?
7 years ago
You are using Chrome 58 on Windows 10
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

If you need more examples of other word arts when it happens I can save them and advise you of their names if you want?
Thank you
7 years ago
I have saved another called overlapping words2 where it happened again
7 years ago
I have the same problem, it usually helps to change from chrome to Explorer but now its in both, named the cloud "overlapping" if you want to look in to it

Reply

Sign up or Login to post a reply.