# 7 years ago | |
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Hi there On certain prints, not every time, every now and again I am noticing that there are 2-4 words in one place overlapping each other. I can fix this by re-generating but sometimes I print not noticing until it is printed. I have checked my settings and I am using the same settings as I always do and never had this before. I have a photo to show if needed Thank you |
# 7 years ago | |
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Please save the word art with the overlapping words and advise its name so I could check what is wrong there |
# 7 years ago | |
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Hi there It is doing it quite often now and its very annoying. I have saved one where it seems to have happened on 3 occasions on the word art. I have saved and called it 'overlapping words' Thank you |
# 7 years ago | |
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Hi Alex, Have you managed to look into this at all? Many thanks |
# 7 years ago | |
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We recently deployed a new version. I've just tried to visualize the word art and the overlapping is gone. Could you please try to visualize now? |
# 7 years ago | |
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The overlapping does go if you re visualise but it is still happening on new word clouds I create - not everyone but at least 1 in 5. I then have to revisualise to get rid of it. |
# 7 years ago | |
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I've visualized the word art about 20 times and didn't notice any overlapping. Could you please advise what text you see at https://whichbrowser.net, so I could test it in similar environment? |
# 7 years ago | |
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You are using Chrome 58 on Windows 10 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 If you need more examples of other word arts when it happens I can save them and advise you of their names if you want? Thank you |
# 7 years ago | |
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I have saved another called overlapping words2 where it happened again |
# 7 years ago | |
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I have the same problem, it usually helps to change from chrome to Explorer but now its in both, named the cloud "overlapping" if you want to look in to it |