Using Purchased Cloud

# 7 years ago
randyshanti Member	I paid for HQ images to download. I want to use them to create a gift for someone but when I try to upload the image to the company that I want to use for the gift, the image is not available to upload. How can I fix this.

# 7 years ago
Alex Key Master	Hi Randy, Can you locate and open the downloaded HQ image?

# 7 years ago
randyshanti Member	Yes and I can print it to my printer but can't find it when I try to upload it.

# 7 years ago
Alex Key Master	You mean you can't find how to upload the word cloud image (you downloaded from Tagul) to the company you want to order the gift from, don't you? Then I can't help you there. I suggest you to contact the company for the clarifications.