will not open

10 years ago

The window to create a new tagul will not open. The front page opens with everything there but I cannot open any of my saved files or create a new one.

10 years ago

Could you please be more specific:
- What is your operating system and browser?
- What menu item did you click?
- What did you see? (If you send me a screenshot it would be great)

10 years ago

Windows XP
Chrome

Clicked on My Clouds and then Create new cloud

Can't seem to get the screen shot in here.

I get a big box that says loading...but it doesn't.

10 years ago

Could you please advise Chrome version? You can get it from menu -> About Google Chrome -> version.

If it is not the latest 34 version then please update Google Chrome

10 years ago

I have Chrome version 34.0.1847.131 and says it is up to date.

10 years ago

Do you see any error? Or just loading?
You cannot open any cloud or some specific ones?

I've checked your clouds and successfully opened them in XP and Chrome 34 and it worked fine on my test machine.

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