HQ download cutting off words and not capturing complete Word Cloud

2 weeks ago
Hi,
I am a frequent user of Word Art. The downloads aren't capturing the entire Word Clouds. Many of the words get cut off in the download version (HQ download also cutting off words in the Word Cloud). I print and frame Word Clouds for our dying patients at our health organization. Would you know why this is happening and is there a work around or settings to check??
Thanks!
2 weeks ago
Hi, please send the corrupted word art image you downloaded to support, so I can see what is wrong.
1 week ago
Hi Alex,
I have sent a couple of emails via the contact page and attached the images. They were sent in the past couple of months.
1 week ago
I've replied to you via email
1 week ago
was issue solved?
1 week ago
Panday, if you are experiencing the same issue, please contact support.
Edited 06 Mar, 2026 06:32

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