# 9 years ago | |
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Hi - today when I right click on image and save image to my desktop it's saving as a blank pnp file. Has your setting been changed? I look forward to your reply. Thanks |
# 9 years ago | |
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Nembles, you can save your image in Grab and Share section by clicking on a PNG icon with desired quality. Saving image with right mouse click is some kind of hack and works only in Animation mode. Regarding Edit Mode. Could you please advise cloud name and send a screenshot of "image doesn't appear" to support email? |
# 9 years ago | |
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Ok thanks I've used grab and share for saving. Cloud name is Karen confirmation I will send screenshot of how image appears in both animation mode & in edit mode. Thanks for your help. |
# 9 years ago | |
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The issue has been fixed. Please try again. |