problem with edit mode & saving image

9 years ago

Hi - today when I right click on image and save image to my desktop it's saving as a blank pnp file. Has your setting been changed?
Also, I have been using the new edit mode feature which was a great addition - but today when I choose to edit my image doesn't appear.

I look forward to your reply.

Thanks

9 years ago

Nembles,

you can save your image in Grab and Share section by clicking on a PNG icon with desired quality.

Saving image with right mouse click is some kind of hack and works only in Animation mode.

Regarding Edit Mode. Could you please advise cloud name and send a screenshot of "image doesn't appear" to support email?

9 years ago

Ok thanks I've used grab and share for saving.

Cloud name is Karen confirmation I will send screenshot of how image appears in both animation mode & in edit mode.

Thanks for your help.

9 years ago

The issue has been fixed. Please try again.

Reply

Sign up or Login to post a reply.