Word is being duplicated when repositioned in editing mode

9 years ago

Hi Alex, I am trying to reposition a word in edit mode. I have done this many times before without any problems. At the moment though when I reposition the word it is duplicated and therefore I am left with the word appearing twice, once where I want it and once where I have moved it from. I can not delete it? Please help :)

9 years ago

Hi, could you please save that cloud and advise its name so I could see what is wrong?

Also please advise which word is duplicated.

9 years ago

Hi Alex,thank you for getting back to me. I managed to sort it out after a lot of tweeking. It may have been happening because I wasn't clearing the selection. If it happens again I will let you know and save and provide you with the cloud name so you can have a look :)

9 years ago

Hi, I think this issue is still happening. Has anyone else had any trouble with this? I have one large word in the centre of my design that I don't want repeated. When I edit the position of the word and visualise, it is repeated directly below! I never had this problem until a couple of days ago.

9 years ago

Yep, it's still happening for sure! Taking forever to get words how I need them because I can't use the Edit function anymore. Helllp!

9 years ago

Macygray1,

could you please advise the cloud name and the word you don't want repeated and I'll check what is wrong?

9 years ago

Hi, an example cloud is - 1765 - Fisher Heart.

If I go in to Edit mode and move or re-size the word 'Mr & Mrs' (top left), then the middle word 'Fisher' becomes very small. If I then make Fisher bigger, it is repeated below.

Thanks!

9 years ago

Hi Macygray1,

thank you for the provided info.
I've traced the defect and fixed it.
Could you please try again?

Best regards,
Alex

9 years ago

Hi Alex,

That seems to have fixed it - thank you! That will save me so much time.

Thanks for sorting it so quickly.

Kirsty

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