Where's my HQ download I have paid for?

6 months ago
Hi, I've paid for this, and nothing? Please can you either refund or email me the 32mp png copy i need? Thanks
6 months ago
Hi, first of all I've emailed you your HQ image. Also you can download it from the download menu at the top of the creator window.
6 months ago
same problem here
6 months ago
Hi EagleX, as I can see your payment has been processed and you can download your word artworks in HQ formats. Please let me know if you still need any help.
3 months ago
Hello, i got the same problem, Can you help me ?
Thanks
Edited 05 Sep, 2018 17:34
3 months ago
Unfortunately there are some technical problems on Paddle.com (our authorized reseller) side at the moment. They expect this to be solved shortly. You will receive the notification email once your payment is complete. If you need your images urgently please contact support.

Sorry for the inconvenience caused.
3 months ago
Alex - Yes, I need my image ASAP as it is being used for a t-shirt design, and there is a hard deadline for printing them in time for an event.
3 months ago
I have also faced this problem regarding this problem I send many times but I did not get the solution so please give the solution about this.
Thanks,
Edited 12 Sep, 2018 07:40
3 months ago
Hi Hotmailsupport123, I don't see your payment. Please send the payment details (date, id and description) to the support email so I could help you.
1 month ago
Hi I have paid for my print but don’t have the download, please can you help. Need it ASAP

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