| # 6 years ago | |
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| Hi Tiaaj, your payment is in place and you should be able to download in HQ format. If you still experience problems please contact support via email or contact form. | |
| # 6 years ago | |
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| I’m also not able to get my download | |
| # 6 years ago | |
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| Hi Angelina, your payment is processed and you can download in HQ formats from the download menu at the top of the creator window. | |
| # 6 years ago | |
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| It keeps bringing me to the payment screen again. | |
| # 6 years ago | |
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| Angelina, I've answered you by email. Please don't post to this thread. | |