All posts created by emsocreations
| # 8 years ago | |
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Hi Alex Software is the same as before - as I said, we've not changed anything at all. All our clouds are being downloaded in PNG format. I will try and download them in different format and will let you know |
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| # 8 years ago | |
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Hi Alex That is what we originally thought as well and re-calibrated our equipment. However, all images downloaded from customers (emailed to us) are printed perfectly, and so is the majority of our clouds on your platform. Its only a few clouds that are causing this issue (and they were printing fine up to our upgrade point in mid July) so I cant see this being a calibration issue. |
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| # 8 years ago | |
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Hi Alex We are experiencing issues with colour - basically, what we see on the screen is NOT what comes out of the printer - this is particulary affecting word clouds in black/grey colour - these are coming out brown (shades of) - we dont have any red colour added to the cloud, although these colours are printing perfectly if typed in to Illustrator as a text(therefore we know is not a printer setting issue). Also other colours are coming our 'duller' than previously (nothing has changed at our end - same printer/paper/inks) Any idea how to fix this issue please? Kind regards |
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| # 8 years ago | |
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Socket error: [Errno 111] Connection refused! And the pricing has tripled. Great. |
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| # 8 years ago | |
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Hi Alex We have used the football shape a fair amount of times with no issues however it seems something has changed on the software as now every single time we visualise, no matter what words, font, colours etc are used, the shape does not fill and there are big gaps in the lines so the shape isnt complete Why has this changed and can it be reverted back? |
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| # 8 years ago | |
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With others and will be going to the alternative to tagul (much cheaper than your proposed pricing) Ridiculous way to treat existing customers - the very least you could do is keep your legacy customers on your old pricing - or you will lose 90% of your customers overnight. We will keep tabs on pricing and if it is still as ludicrous as currently suggested we will be off - we run at an incredibly small profit margin, as others, and find a 600% increase + a new limit to downloads obscene When a customer buys from us (and others on here) and do not like a proof, we re do the cloud and re send until approved - for our corporate clients this can be 10-20 proofs - which is 5 customers a month for 30 dollars? And a limit? Crazy - Good luck! |
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| # 8 years ago | |
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We are with Danste05 and will be out - Greedy, over the top, and a big middle finger to all of us that paid for licenses previously and gave you money to build. You've screwed yourself over with this one |
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| # 8 years ago | |
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| If you think a 1000% price increase overnight is reasonable, you need your head examining | |
| # 8 years ago | |
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| Yes - They have decided to screw their loyal customers for a fortune | |
| # 8 years ago | |
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10-20% increase wouldn't be an issue even though this is way above inflation - but 1000% is obscene. Imagine going to the shop and finding a loaf of bread suddenly cost £13 - thats what you are suggesting we swallow. You wouldnt buy that loaf of bread, you would go next door and buy the loaf that has stayed at £1.30 |
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