All posts created by MACY1969

6 years ago
Hi Alex, I have been downloading all morning in 32mp without any problems but have one particular design that will not download. I have called in CAN_NOT_DOWNLOAD
Please can you have a look for me smile
6 years ago
Thank you Alex, all seems fine now smile
6 years ago
Hi Alex, I have created cloud 'testalex1602' I have moved the word 'Favourite' on the girls left arm between the words 'trio'. I have highlighted it in red. I can now no longer move it as it is locked smile
6 years ago
Hi Alex, a little issue I am finding is when I move position of a words and visualise a few times I may decide to move that particular words again and I can't. When in edit mode it is no longer editable. Please could you look into this smile
6 years ago
All good, thank you Alex smile
6 years ago
Hi Alex, hate to mither you but can you give us an approx time it will be sorted as I can't work with this at the mo and I have a lot of orders to get through smile
6 years ago
One of mine is test050218 smile
6 years ago
Hi Alex, I have locked words in position but after re visualising locked words are moving. Is there a know issue at the mo? smile
6 years ago
Hi Alex, in the old version I was able to highlight several words in the words table to remove them. I need to do this when duplicating to create a new cloud that has fewer words. In the new version I can't highlight them and need to remove each word individually smile
6 years ago
Hi, so I create a cloud using at least 2 colours. I will amend a colour of a word manually in edit mode (not in table), may move a few words around. May set a few words in the words table to a specific colour as well. It is then after visulaising numerous times I go to edit mode again and the colours change smile