All posts created by Alex
| # 7 years ago | |
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| Angelina, I've answered you by email. Please don't post to this thread. | |
| # 7 years ago | |
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| Hi Angelina, your payment is processed and you can download in HQ formats from the download menu at the top of the creator window. | |
| # 7 years ago | |
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Hi Claire, what exactly size are you going to print on? I recommend to use 32MP PNG for printing on up to 20x20 inches and SVG / PDF for bigger sizes. BTW, you can download in all available HQ formats and it will be counted as 1 HQ download. |
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| # 7 years ago | |
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| I don't experience any slow down right now. Is it slow now at your end? | |
| # 7 years ago | |
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| You may need to align your word art with proper css rules. Please send the web page where you embedded the word art to the support email so I could check what is wrong there. | |
| # 7 years ago | |
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| Hi! Please write in English as otherwise we won't be able to help you. | |
| # 7 years ago | |
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| Hi Tiaaj, your payment is in place and you should be able to download in HQ format. If you still experience problems please contact support via email or contact form. | |
| # 7 years ago | |
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| Hi Katie! For that huge size I recommend you to download in PDF or SVG vector format. | |
| # 7 years ago | |
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| Hi Linda, yes there is a way. But you need to be a technical expert to do that. Since you don't know how to do that I suggest you to hire a web programmer for this job. | |
| # 7 years ago | |
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| Hi Natalie, if you make the order by clicking on the order button in the creator then your order will be in high quality and you don't need to purchase HQ download. | |