All posts created by Alex
| # 6 years ago | |
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| Hi linzi2512! Thank you for reporting the issue. It was introduced in the latest release and I've just rolled it back the way it was. Please reload your word art and try again. | |
| # 6 years ago | |
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| Yes, you have to lock every other word individually | |
| # 6 years ago | |
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| Hi Kacky123@, the easiest way to do this is to click on the "add text" feature, input J letter and enable the negative button. | |
| # 6 years ago | |
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Hi Jo! You cannot change the spelling without revisualizing unfortunately. I recommend you to switch to the edit mode and then lock other words except the one you want to change spelling. Then revisualize. After the revisualization the locked words will keep their position thus preserving the layout. |
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| # 6 years ago | |
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| Hi MACY1969, could you please send the image you printed and a photo of what comes out on paper to the support email so I could understand the problem better? | |
| # 6 years ago | |
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| Hi Fernando, currently it is not possible but can be done for an additional fee. If you are interested in the feature please contact the support. | |
| # 6 years ago | |
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| Hi Hotmailsupport123, I don't see your payment. Please send the payment details (date, id and description) to the support email so I could help you. | |
| # 6 years ago | |
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Unfortunately there are some technical problems on Paddle.com (our authorized reseller) side at the moment. They expect this to be solved shortly. You will receive the notification email once your payment is complete. If you need your images urgently please contact support. Sorry for the inconvenience caused. |
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| # 6 years ago | |
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| The only way to change a word's spelling is to change it in the words section and re-visualize. If you want to keep the rest design intact try locking other words (that were not changed) in the edit mode and then re-visualize. | |
| # 6 years ago | |
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| You need to purchase any HQ download packs and download your image in HQ format. With the HQ download you will obtain the commercial license for the image that allows you to remove the attribution. Then contact support for the instructions on how to remove it. | |