All posts created by Alex

Hi qz,

there is a slider named "Tags amount" in Appearence tab that controls the amount of words to be placed. Please make sure it is in "Keep as is" or close to many state.

Regarding the second problem when the form freezes on "loading".
Could you please save the cloud (that freezes with loading message) and send its url to support email (see bottom of this page) so I could see what is wrong. It could be a defect in cloud generator potentially.

Best regards,
Alex

It seems like tags were not added to the list.
Could you please check whether "List of tags" contains anything or not?
I've just tried to paste the text above into the corresponding field in the form and then clicked visualize and it worked well.

Good news! I've finished redesigning the API so you can use it from now on. Please visit API FAQ and your API account page for more info.

Hi Coupmedia!

It seems like you are embedding your cloud on https web page while Tagul cloud data is stored on http page. Recent versions of Firefox shows the error you described in such situations.

The only way to avoid it is to store everything (including cloud data file) on your https location.

If it is not the case (you are not embedding your cloud on https web page) please send me (see support email at the bottom) the screenshot of the error so I could get more info to investigate.

Best regards,
Alex

Could you please send me the SVG to the support email (see at the bottom of this page) and I'll check what is wrong.

It shouldn't make a difference.
Please make sure you use File->Import option in inkscape but not File->Open.

@watsod. Do you see your cloud when opening SVG file in Firefox/Opera/Chrome browser?

If yes please try opening it in inkscape (see this faq question)

If not there is something wrong with your SVG file, please try to save it again from cloud creation form

I suppose you are pasting the text like below:

word1
word1
word1
word2
etc

In this case Tagul will think that you are using the special mode of text.
You just need to modify your text in the below format:

word1;3
word2
etc

And then word1 will have weight of 3 and other words will have 1 as their weight.

@angel8 could you please send me the link to page where you embedded your cloud so I could check what is wrong?

Hi Dolly,

API access is on-hold currently and I don't provide it.
I am planning to re-develop it and make available approximately in a month.

Sorry for the inconvenience caused.