All posts created by Alex

2 months ago
Hello, you might have misspelled your email in the online form. Thus, our response didn't reach you. Please try submitting the form again or contact our service directly via email.
4 months ago
Please set the threshold parameter to 80% when importing your tree image to remove the white space around the tree. Then words won't be placed there.
4 months ago
As far as I understand, it is not a default image. You can change the background color in an image editor and then upload the image to the Shape section.

To change the colors of default images, click the "Edit" button at the top of the Shape section.
4 months ago
Another workaround is to use the old my word art page
4 months ago
Hello, could you please send a screenshot of the problem to the support?
4 months ago
Hi! OK. The old save functionality has been restored.
4 months ago
Thank you for the suggestion. For the time being, please contact support and ask to delete word art created earlier than a specific date, and I'll delete them for you.
Edited 29 Jul, 2024 16:11
4 months ago
Hello Susan,

The issue has been fixed. Please try again.
4 months ago
Please try choosing the "Linux Biolinum" font in the fonts section. It is the only default font available that supports Hebrew. You can also add your Hebrew font by clicking the "Add font" button.
5 months ago
Hello, you can save several designs in your account. Just make two word artworks and save them separately.