All posts created by Alex
| # 1 year ago | |
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| I've replied to you via email. | |
| # 1 year ago | |
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| Hello, you might have misspelled your email in the online form. Thus, our response didn't reach you. Please try submitting the form again or contact our service directly via email. | |
| # 1 year ago | |
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| Please set the threshold parameter to 80% when importing your tree image to remove the white space around the tree. Then words won't be placed there. | |
| # 1 year ago | |
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As far as I understand, it is not a default image. You can change the background color in an image editor and then upload the image to the Shape section. To change the colors of default images, click the "Edit" button at the top of the Shape section. |
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| # 1 year ago | |
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| Another workaround is to use the old my word art page | |
| # 1 year ago | |
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| Hello, could you please send a screenshot of the problem to the support? | |
| # 1 year ago | |
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| Hi! OK. The old save functionality has been restored. | |
| # 1 year ago | |
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| Thank you for the suggestion. For the time being, please contact support and ask to delete word art created earlier than a specific date, and I'll delete them for you. | |
| # 1 year ago | |
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Hello Susan, The issue has been fixed. Please try again. |
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| # 1 year ago | |
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| Please try choosing the "Linux Biolinum" font in the fonts section. It is the only default font available that supports Hebrew. You can also add your Hebrew font by clicking the "Add font" button. | |