All posts created by Alex

1 year ago
You cannot download your word art image in Word doc format. However, you can download it in PNG / JPEG format and add it to a Word document.
Edited 11 Oct, 2024 06:40
1 year ago
I've replied to you via email.
1 year ago
Hello, you might have misspelled your email in the online form. Thus, our response didn't reach you. Please try submitting the form again or contact our service directly via email.
1 year ago
Please set the threshold parameter to 80% when importing your tree image to remove the white space around the tree. Then words won't be placed there.
1 year ago
As far as I understand, it is not a default image. You can change the background color in an image editor and then upload the image to the Shape section.

To change the colors of default images, click the "Edit" button at the top of the Shape section.
1 year ago
Another workaround is to use the old my word art page
1 year ago
Hello, could you please send a screenshot of the problem to the support?
1 year ago
Hi! OK. The old save functionality has been restored.
1 year ago
Thank you for the suggestion. For the time being, please contact support and ask to delete word art created earlier than a specific date, and I'll delete them for you.
Edited 29 Jul, 2024 16:11
1 year ago
Hello Susan,

The issue has been fixed. Please try again.