All posts created by Alex

Dear Ann,

I've checked your account and saw there 3 clouds:
kids
kensi
Cloud 3

Did you create any other clouds under that account?
How many clouds are missing?

Make an image with 'Tom' word written in black on white background in any image editor (like Photoshop or MS Paint). Then save it as PNG and import by clicking on the first tile in Shapes section.
After image is loaded click on Visualize button. That's it!

I guess the issue with transparency is related to iframe or flash.
Could you please provide the code you used?

@Sally Lorna Morre, could you please try another browser like Chrome or Firefox?

To better understand your issue could you please send to support email (see at the bottom of this page) the text you see at http://whichbrowser.net?

Could you please save your cloud in the state when it frezes saying preparing and provide its name. I will then try to investigate what is the problem.

Ioana,

The algorithm behind the words sizing is quite complex.
In simple terms Tagul finds a place for a word and then tries to scale the word according to its size. If scaled word doesn't fit into available space then Tagul just places the word just making it fit.

Tagul considers only words heights when scaling. Because otherwise (when for example word's occupied space is considered) it often happens that one letter word seems much bigger than several letters word while both have the same size.

I've to admit that Tagul is not much suitable for scientific results. It is more a tool to create beautiful (gorgeous :) looking word clouds while sacrificing words sizes accurancy.

Could you please try using gyga for that. Here is a thread about it.

abennett29
Sorry your answer was accidentely deleted (Ooops) but I got your point that you need more font available in API. I'll contact you regarding this by email.

Right to left languages like Hebrew and Arabic are not supported at the moment.

Fot other languages you can use any font you have (downloaded) by adding your custom font to the list. Read more about this feature here.

Could you please advise what text you see when visiting http://whichbrowser.net?

Could you please try Google Chrome browser?