All posts created by Alex

It is not clear what you mean saying "shape disappear" but the lesser words you use the worst shape silhouette you get as a result.

That "Random" means random among selected in Fonts section. Just select more fonts there using CTRL+Click or SHIFT+Click.

Sharon,

I think that you can change the delivery to UK at the american website when making a purchase.

To upload it to other photograpy sites you need to export it in "Grab and Share" section.

To get best quality I suggest you upgrading to Premium and using EPS format for export.

Or you can click on "word" word and then click on remove button to remove just that single word. Do the same with "cloud" word.

Please use "Noto Sans S Chinese" font as it is the only one that contains Chinese characters. Alternativerly you can add any custom Chinese font you like.

Dear Ann,

I've checked your account and saw there 3 clouds:
kids
kensi
Cloud 3

Did you create any other clouds under that account?
How many clouds are missing?

Make an image with 'Tom' word written in black on white background in any image editor (like Photoshop or MS Paint). Then save it as PNG and import by clicking on the first tile in Shapes section.
After image is loaded click on Visualize button. That's it!

I guess the issue with transparency is related to iframe or flash.
Could you please provide the code you used?

@Sally Lorna Morre, could you please try another browser like Chrome or Firefox?

To better understand your issue could you please send to support email (see at the bottom of this page) the text you see at http://whichbrowser.net?

Could you please save your cloud in the state when it frezes saying preparing and provide its name. I will then try to investigate what is the problem.