All posts created by Alex

Natalie,

could you please send to support the text you import which then being mixed up? Also could you please advise the exat words that are mixed up?

I just cannot reproduce the problem myself thus can't fix it at the moment.

Taqdeer,

here is step by step instruction:

1) Read this post and copy the desired icon into clipboard (by selecting it and pressing CTRL+C)

2) Open your cloud Words section, add new word and paste that symbol

3) Choose "Chrysanthi Regular" font for that particular word

4) Visualize your cloud

That's it. You should now see the icon in your word cloud.

Please read this FAQ entry.

There is no scramble option. Words are placed from biggest to lowest depending on 'size' column value.

If size value is identical then the words are placed in the order they are visible in 'Words' section.

To shuffle words placement you need to shuffle 'size' column values.

Understood, could you please advise the words you input?
I've tried to input some words and they weren't mixed up after saving and reloading.

How do you input words? Directly in Words section or importing from a text?

Could you please provide the words you input (or import) that are mixed up after refresh so I could check it?

It looks like there is something wrong with colour representation either on your screen or in your printer.

I suppose you should calibrate colours on one of those.

This is because your cloud was created before the change was done.
To make the feature work you need to visualize your cloud at least once.

This cloud is done using special characters (icons). Please read more about it here.

Genna, basically you cannot add an image into your clouds. But depending on what you need under that you can:

1) Import an image and use it as your cloud shape. To do that click on the first tile in Shapes section and choose your image.

2) Export your cloud as PNG format and add/overlay any image you want using any image editing software like Photoshop.