All posts created by Alex

To keep the white color you need the following:

1) Make sure your logo image has transparent background with white and other colors on it.

2) When importing the logo move the threshold slider to the most right position (value 1) and click OK. (Threshold slider controls how many white should be left in the image, value 1 means all white should be kept)

3) Change the background of your cloud to transparent in Colors and Animations section

4) Visualize your cloud

Hi Lottie,

could you please record a small video using your smartphone of what you do and what you see and send it to support email?

On premium page choose "Debit/Credit card option", fill the form and in the last section (where card details are entered) click on the PayPal tab. It is another way to pay via PayPal that should work.

Once you hit visualize export your cloud in PNG format (in Grab and Share section) and then print it as any other image or picture.

Use keyboard arrow keys (right/left) to fine tune the value.

8 / 10 = 0.8

There is a way to do this:
- add a title to your words list
- switch to edit mode and manually position the title under your cloud
- change its color to anything you like (it is important as otherwise you won't see the title as it will inherit background color)
- Visualize your cloud

That's it. You should have your cloud with a title under the image.

It is done by default when you select a shape. But if you accidentally changed it there is "Word colors" setting in "Colors and Animations" section in which "Use shape colors" checkbox must be selected to make it work.

Unfortunately there is not search box and you have to scroll over different shapes to find what you are looking for.

And unfortunately there is no cupcake shape as well. But you can always find it yourself and add it by clicking on the first tile in Shapes section.

Elaine, just paste "é" symbol in Words section and visualize your cloud.