All posts created by Alex

3 years ago
Hi! Could you please send the CSV file to the support, so I can see what is wrong there?
3 years ago
Hello! Thank you for the suggestion; we will consider implementing this in the future. In the meantime, you can publish your word art on the gallery using the "Menu -> Privacy -> Gallery" menu at the top of the creator window.
3 years ago
Hello Oyetola,

I've answered you by email.
3 years ago
Hello, please remove them from the words table and then visualize for the changes to take effect.
3 years ago
Hello Richard,

I've anwsered you by email.
3 years ago
We are investigating the issue. In the meantime please download your images in PNG or JPEG formats and send them via your email client.
3 years ago
Yes, both HQ packs and unlimited plans provide you the ability to download HQ images.
3 years ago
Yes, you'll be able to download SVG images after purchasing one of plans or packs. I recommend downloading in HQ PNG or JPEG formats to make high quality prints. SVG files are more suitable for editing in vector editors.
3 years ago
Yes, there is a way. You can select multiple fonts in the fonts section using CTRL + left mouse click or SHIFT + left mouse click. You can also choose a font manually for each word / phrase directly in the words table. You need to do some trial and error to choose a font that is capable of rendering a specific word.
3 years ago
You cannot make words the same size unfortunately. Our algorithm tries to fit words into the selected shape in the first place making words bigger or smaller when needed.

But here is a trick you can try. Switch to the edit mode and make the biggest word (the first in the words table) smaller. Then visualize and repeat until all words are more or less the same size.