# 7 years ago | |
---|---|
Hi Alex have saved a poor shape its saved as "word cloud poor shape", regarding the freezing it done it on both computers and 1 is only 4 month old running on Windows 10, Intel® Core™ i5-7300HQ processor, RAM: 8 GB / Storage: 1 TB HDD & 128 GB SSD also the visualising is very slow compared to before yesterday when we first started using your software we were using around 170 words to create a shape this has steadily increased to nearly double that over the last couple of year to produce a sellable item , appreciate some help as its taking far to long to get a shape we can work with |
# 7 years ago | |
---|---|
Hi Alex, any developments on my issue ? |
# 7 years ago | |
---|---|
davfin and Alex, I also have a few templates that are not creating complete shapes too |
# 7 years ago | |
---|---|
Hi Alex, Forgot to mention as soon as you touch the define amount of words slider it automatically spins the visualizer, which it also was not doing yesterday |
# 7 years ago | |
---|---|
MACY1969Hi Alex, any developments on my issue ?Auto option indeed now adds more words than before. It was done intentionally because it is the default option that allows to fill a shape better. I recommend you to explicitly specify the amount of words in the templates you use often to avoid discrepancies related to the automatic option. davfin Forgot to mention as soon as you touch the define amount of words slider it automatically spins the visualizerThat's a new feature added a week ago davfin and Alex, I also have a few templates that are not creating complete shapes tooWe've just shipped a new version that hopefully fix the issue. If it doesn't I appreciate if you provide the names of the templates so I could have a look. |
# 7 years ago | |
---|---|
davfin Regarding freezes and slowness. Your computer specs are more than enough to work with Tagul. It should be quick to visualize a word cloud. I suggest you to reboot your PC and watch the free RAM. Most likely some other application is consuming RAM thus slowing down your browser. Also you can try to visualize from your smartphone for example to make sure that it works fine. |
# 7 years ago | |
---|---|
Hi Alex, is it not possible to let us know before changes are implemented? This is the second time a change has been made without me knowing about it which has resulted in having to alter existing templates that I had been happy with before the change. I understand you are always looking to improve your software but I preferred in the way it was. I can't see my self using the auto word amount now as I think the clouds look too messy with too many words but that is just me. 'Forgot to mention as soon as you touch the define amount of words slider it automatically spins the visualizer That's a new feature added a week ago' I don't understand how this is a feature. I like the new aspect of the word amount altering as the slider bar is moved but spinning the visualizer when I don't want it to is very annoying |
# 7 years ago | |
---|---|
Hi Alex I'm having the same issues with my VW Camper template. I have saved it under vw issues |
# 7 years ago | |
---|---|
my original vw camper shows how it was. cant understand why it don't work |
# 7 years ago | |
---|---|
Hi Alex, I have another popular design that I have had had for a long time that is now visualising a poor image (parts of it missing) cloud name is TESTSHAPE0803 |