Tagul not creating Word Art and Locking Up

7 years ago
Hi Alex

When I go to make a word cloud its locking up completely and not allowing me to make one I'm afraid
7 years ago
I have been unable to use the program for 3hrs now. When opening a saved cloud, a gear symbol appears, rather than the usual loading word & nothing happens.
7 years ago
ok so what it is is when you are creating a word art its ok but if you try to manually move a word into a specific place thats when its locking up and refusing to create
7 years ago
I am finding it locks up after editing word placement then trying to visualise
7 years ago
I'm also having trouble with my word clouds not visualising correctly either, so clouds that were once very sharp are now all messy and not distinguishable.
7 years ago
There were some technical problems that were fixed. Please let me know if something is still wrong.
Edited 21 Feb, 2017 13:11
7 years ago
This is the first time I have tried to use this. There is just a big picture of a cog/wheel on the front - is this still broken?
7 years ago
Cheryl05, it should be working fine now. Could you please send to the support email the screenshot of the picture and the text you see at https://www.whichbrowser.net?

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