# 8 years ago | |
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Hi, I've sent a message but not yet had a response? I've had a PayPal payment taken for £18.67 at 01:51 this morning (whilst asleep!). I still have downloads available on my current plan so I can't work out why this would have happened? Can you look into this please and let me know why this has been taken and refund the payment please - the transaction details are in the email I sent earlier. If you need any further info please let me know. Many thanks Angie |
# 8 years ago | |
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Hi Angie, I can't find your email so could you please sent the transaction details to support email (support [at] tagul.com) once again? |
# 8 years ago | |
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Hi Alex, I've sent the email now so hopefully you've received it. I sent my previous message via the contact link above. Many thanks Angie |