Class Not Registered

# 8 years ago
catherine.rogers Member	Hi can anyone help. I used to be able to save my word cloud in PNG (SQ) and open it in Microsoft publisher, now for some reason when I go to save it a error button comes up saying class not registered. I'm a bit of a computer bum, so I haven't got a clue what ive done. I can kinda go round the houses to still save and open in publisher by saving it on another page but the quality isn't half as good as it used to be. Does anyone know how I can stop this error. Many thanks

# 8 years ago

catherine.rogers

Hi can anyone help. I used to be able to save my word cloud in PNG (SQ) and open it in Microsoft publisher, now for some reason when I go to save it a error button comes up saying class not registered. I'm a bit of a computer bum, so I haven't got a clue what ive done.

I can kinda go round the houses to still save and open in publisher by saving it on another page but the quality isn't half as good as it used to be.

Does anyone know how I can stop this error.
Many thanks smile

# 8 years ago
Alex Key Master	Hi Catherine, The issue could be related to your browser thus could you please: 1) Provide the text you see at http://whichbrowser.net? 2) Try another browser like Chrome or Firefox?

# 8 years ago
catherine.rogers Member	Thank you Alex for your reply, can you explain the first one. What do you mean by provide the text, what text?

# 8 years ago
Alex Key Master	Ah, it seems like the site got broken. Ok, could you please advise the text you see at https://www.whatismybrowser.com/? I am interested in what browser and OS you are using.

Class Not Registered

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