Error downloading message
| # 5 years ago | |
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Trying to download a copy of my new cloud and no matter what format I chose I am getting an error message. Please can you have a look and fix the issue. Thank you. |
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| # 5 years ago | |
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Update: NOT downloading on an iPad pro but IS downloading on a MacBook. |
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| # 5 years ago | |
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| Do you use Safari? Could you please try to download in Chrome browser? | |
| # 5 years ago | |
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| Tried downloading with Chrome but this is not working either. | |
| # 5 years ago | |
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| Ok. Then please send to the support email the word artwork names and the preferred format and I'll send you the images via email. | |
| # 5 years ago | |
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| It's fine, thank you for the offer though. I've downloaded them onto the MacBook. It's just the iPad that has the issue. | |