| # 7 years ago | |
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Hi Alex, custom shapes appear to have vanished ? |
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| # 7 years ago | |
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| I've just checked and you can add a custom shape as before. Could you please elaborate what exactly vanished so I could fix it? | |
| # 7 years ago | |
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Hi have 3 clouds now that I created this morning using my own shape. Now when I go in to make changes the shape is not there and so when I visualise I am getting a random shape? |
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| # 7 years ago | |
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| Ahh, thanks for letting me know. The fix has been just released. Unfortunately it won't get back the custom shapes for the word artworks you created this morning. But I can manually do it if you provide me the artworks names. | |
| # 7 years ago | |
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I see, I am not sure how many there are but for the 3 I need today I will send the names over in a message to customer support if okay? |
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| # 7 years ago | |
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| OK | |