Payment
| # 6 years ago | |
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| I cannot pay via credit card or paypal (I tried all 3 ways to pay) but my bank is tellling me the charges went through but it's not giving me access online. Thank you | |
| # 6 years ago | |
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| Hi, could you please send your payment details (date, id and description) from your bank statement to the support email, so I could check what is wrong there? | |
| # 6 years ago | |
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hi i am having the same issue 
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| # 6 years ago | |
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please help i have to deliver files to my client
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| # 6 years ago | |
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| i have tried 7 times atleast | |
| # 6 years ago | |
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| Contacted CS 3 times but no reply | |
| # 6 years ago | |
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| Hi aliali21, I've enabled other payment solution for your account. Could you please try to make the purchase again? | |
| # 6 years ago | |
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Hello Alex, I am not able to pay via PayPal. Could you please check it? I have tried several times. |
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| # 6 years ago | |
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| Hi Markus333, we are currently testing a new payment solution through Paddle.com reseller that also accepts PayPal. I've enabled it for your account. Could you please try again? | |
| # 6 years ago | |
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Hello Alex, thank you - that solved the problem! |
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