I can't do my clouds!

Hi all.
I have this problem: It's almost a month that I try to use Tagul, but firstly, even if I load a list with many words, just one appears repeated in my cloud, now after I load my text it gets stopped on the page "loading" and I can't see and get my cloud.

Any solution?

Thanks!

Hi qz,

there is a slider named "Tags amount" in Appearence tab that controls the amount of words to be placed. Please make sure it is in "Keep as is" or close to many state.

Regarding the second problem when the form freezes on "loading".
Could you please save the cloud (that freezes with loading message) and send its url to support email (see bottom of this page) so I could see what is wrong. It could be a defect in cloud generator potentially.

Best regards,
Alex

Hi Alex,

thanks for your answer.
I verified, and "Keep as is" is already flagged.
Maybe is the problem another?

Thanks!

@qz, I've looked into your clouds and your text is not correct. You shouldn't use semi-colon to separate words. It is used to separate word attributes (like weight, color, url, etc.). To separate words you should place it on a new line each. Read this for more details.

E.g. instead of

bottiglia;gusto;etichetta;diverso;forma;CocaCola;liquore;

You should use

bottiglia
gusto
etichetta
diverso
forma
CocaCola
liquore;5

Please mind that the last word (liquore) will have the weight of 5 (which means it will be 5 times bigger) while other tags will have the weight of 1.

Regarding the freeze with "Loading" message. Please save the cloud before pressing visualize and then if it freezes then send me the cloud url link so I could dig deeper into the problem.

Alex