trying to load new cloud and not getting past preparing

9 years ago

can some one help each time i click visualise it just says preparing, it wont load the new cloud shape and words... using google chrome

9 years ago

Could you please save your cloud in the state when it frezes saying preparing and provide its name. I will then try to investigate what is the problem.

9 years ago

I had the same problem on Google Chrome. If possible; try using Internet Explorer. Maybe it'll fix the issue.

Reply

Sign up or Login to post a reply.