I paid for a 5 x HD download pack on Thurs last week and received an invoice number . I am trying to download a HD PDF now, but when I click on download HD PDF I get taken to the pricing page to pay again and under My Purchases it says 'You have no purchased plans yet." Why is my purchased plan not visible? I need to download the HD files today urgently. My invoice / transaction details are as follows:

Order Number/ Invoice: #3337173
Transaction: FYRIXRAI1AQNCB4FAPHSFY0ZRG8
Edited 09 Apr, 2018 10:42